Shipping & Returns

At Clay Branch Co, we strive to provide a seamless and efficient shipping experience for our valued customers. Please take a moment to familiarize yourself with our shipping policy to ensure a smooth delivery process.

Shipping Locations

We currently offer shipping services exclusively within the United States. We apologize for any inconvenience this may cause to our international customers and hope to expand our shipping capabilities in the future.

Shipping Carriers

To ensure reliable and timely delivery, we primarily rely on two trusted shipping carriers: UPS (United Parcel Service) and USPS (United States Postal Service). These carriers have a proven track record of delivering packages safely and efficiently.

Shipping Methods

Our shipping methods are determined based on the size, weight, and destination of your order. We offer a range of shipping options to cater to your specific needs:

• Standard Shipping: This is our default shipping method, which typically takes 3-7 business days for delivery.
• Expedited Shipping: For those who need their items sooner, we offer expedited shipping options that deliver within 1-3 business days.
• Express Shipping: If you require your order urgently, we provide express shipping services that guarantee delivery within 1-2 business days.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

Returns

Due to the unique nature of our products, we do not accept returns. We take great care in ensuring the quality and accuracy of our items, and we are confident that you will be satisfied with your purchase. If you have any concerns or issues with your order, please contact our customer support team, and we will be happy to assist you.

Thank you for choosing Clay Branch Co. We appreciate your business and look forward to serving you with exceptional products and shipping services.